Leadership Training Blog

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February 19th, 2020

How L.E.T. Supports Google’s 10 “Best Boss” Behaviors

By: Marie Bryson

While we always like to encourage doing the right thing for its own sake, it’s also rewarding to receive outside […]

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maslow hierarchy of needs

January 22nd, 2020

What’s the First Step in a Conflict? Define the problem.

By: Dr. Thomas Gordon

By:  Dr. Thomas Gordon and Speed “Noel” Burch (co-author of the T.E.T. book) Define the problem in terms of unmet […]

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December 11th, 2019

A Perfect Recipe (with Zero Calories!) for Lasting Change

By: Marie Bryson

As we wrap up the 2010s and look forward to a new decade, one thing is becoming increasingly clear at […]

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Tools on bench and hanging on wall

November 7th, 2019

Helpful Leadership Tools: How to Deal with Resistance a la Shifting Gears

By: Dr. Thomas Gordon

For reasons that aren’t clear, it seems that some people believe I-Messages should work every time, should without exception get […]

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October 28th, 2019

How to Mediate Conflicts at Work

By: Linda Adams

Here’s a step-by-step guide to help you use the Gordon Model skills to help mediate a conflict between two team […]

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September 25th, 2019

How to Create a Positive Climate at Work

By: Linda Adams

“In view of the urgent need for new patterns of leadership in our society, it is a challenge to try […]

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leadership, empathy, gordon model

July 22nd, 2019

EMPATHY: You Keep Saying That Word. I Do Not Think It Means What You Think It Means

By: Marie Bryson

Google believes it can test leaders’ level of empathy in five minutes, asking just sixteen questions. Maybe they’re onto something, […]

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June 11th, 2019

Quick! What “Personality Style” Is the Person Sitting Next to You?

By: Marie Bryson

As surely as the tides flow in and out, so do personality inventories and communication style assessments flow through organizations. […]

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leadership, graduate, grad, conn, newsletter

May 28th, 2019

Helpful Tips for Shifting Gears More Smoothly

By: Linda Adams

Sometimes when you express your opinion, your want or your need by sending an I-Message, you will hear resistance or […]

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April, 2019, leadership, blog

April 15th, 2019

L.E.T.: In the Service of Something Greater Than Itself

By: H. Tucker ("Bud") Upshaw, Ph.D.

Some time ago, somebody posted this quote on Facebook: “We’ve bought into the idea that education is about training and […]

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