Learning is a process, not an event.
Many breakthroughs can occur in a Leader Effectiveness Training workshop, but what happens six months later?
With any learning, we tend to forget details, concepts, and skills if they are not practiced everyday. 
Having a refresher workshop that reviews the key concepts and skills an individual learned in a previous L.E.T. Workshop is key. Many breakthroughs can occur in a Leader Effectiveness Training workshop, but what happens six months later?
With any learning, we tend to forget details, concepts, and skills if they are not practiced everyday. Having a refresher workshop that reviews the key concepts and skills an individual learned in a previous L.E.T. Workshop is key.
Participants will review and refresh all of the L.E.T. skills they learned in their initial L.E.T. Workshop. There is a preworkshop packet emailed ahead of time with an L.E.T. Skills Review, an article on The Learning Stages as well as asking participants to bring examples of when they used their L.E.T. skills and how it worked (or didn’t).
There are four new (different from the original L.E.T. Workshop) skill practice exercises, video demonstrations, review, practice and coaching/feedback on real-life situations that participants bring to the workshop.
Here is the detailed outline of the topics reviewed, discussed and practiced in the one-day (in-person or online) workshop:
- The Behavior Window
- Problem Ownership
- Who Owns the Problem?
- Roadblocks to Communication
- Effective Listening Skills
- Practicing Active Listening
- Confrontive I-Messages
- Practicing Confrontive I-Messages
- Real-Life Confrontive I-Messages Shifting Gears with Active Listening
- Clear Sending in the No-Problem Area
- Sending Declarative I-Messages in Real-Life Situations
- Real-Life Appreciative I-Messages
- Preventive I-Messages in Real-Life Situations
- Why Conflict is a Good Thing
- Identifying Conflicts
- The Critical Requirements for Using the No-Lose Method for Resolving Conflicts
- Method III Checklist
- Method III Problem-Solving Guide
- Resolving Values Collisions
Here are what refresher graduates have to say:
“A renewed sense of enthusiasm for applying L.E.T. principles in my daily life.”
“Great refresher! I enjoyed this class and related to it better than the first round. This skill-set is a keeper! It works! Please refresh us now and then.”
“Became reacquainted with the practices I originally learned last year and forgotten to a point — having a refresher course was very beneficial and I plan to practice all of the L.E.T. steps on a more regular basis.”
“Been refreshed — not to be trite. It made me realize I do remember the core values of this program. I like the abridged version of the manual — I think it will be more useful as a refresher guide than the first materials. I would have benefited more had this course been offered six months after the initial course. We need help to keep these skills in our forefront.”
“Learned more insight of the L.E.T. model and feel more equipped to practice more of it.”
“Better understood the Active Listening skill and will implement this in my daily work. I use more I-Messages now, too.”
This dynamic one-day workshop pays off for businesses that want their team to retain and practice their leadership training skills. The L.E.T. Refresher Workshop also allows participants to receive helpful feedback from the L.E.T. Facilitator on what’s worked and what hasn’t.
Our one-day L.E.T. Refresher Workshops are for anyone who’s already taken L.E.T., whether it was six months or five years ago. Please contact us to learn more about this program and/or to enroll by emailing us at: workplace@gordontraining.com
For more information, please contact us:
Tel: 800.628.1197
Em: workplace@gordontraining.com