Leader Effectiveness Training (L.E.T.)

leadership training corporate conflict resolution problems at workLeaders know that it takes more than technical ability and business savvy to be successful in today’s business environment. The ability to communicate and deal with conflicts effectively is equally if not more important. (You might want to watch this short video to learn if L.E.T. is right for you and your organization. If after you watch it, you want to learn more or even sign up, come on back to this page and let’s get started!)

Leader Effectiveness Training (L.E.T.) is the foundation of our People Productivity Process (TM). L.E.T. teaches a concrete, actionable set of tools and skills that reduce conflict in the workplace, increase time on task and measurably reduce the costs of people problems. The People Productivity Process incorporates 360 assessment, coaching and follow-up so that L.E.T. becomes an on-going learning experience, rather than a one-time workshop.

Workshop Description

All L.E.T. Workshops are led by specially-trained and authorized L.E.T. Trainers. Throughout the intensive program, leaders participate in skill-building through lively presentations, role plays, one-on-one coaching, small group discussions and workbook exercises.

If your company prefers a private On-Site Workshop for 8 to 20 participants, we can bring the training experience to your location on dates that are convenient to you. Click here to read about the different delivery options for companies, or email us at: workplace@gordontraining.com for more information.

New dates are always being added so be sure to check the calendar below periodically. Should none of these dates work for you, contact us to learn about how you can have an L.E.T. Workshop delivered at your company to suit your schedule. You can also become a certified L.E.T. trainer!  Check out this short video from a new trainer, Mike, from amazon.com and hear about his training experience.

L.E.T. Workshop Tuition includes the L.E.T. Participant Materials. Tuition: $1,695.00. Click here to download the registration form to fax or email to us.

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2016 L.E.T. Workshops for Individuals – Calendar
January 27 – 28, 2016 Grand Rapids, MI
February 16 – 17, 2016 Grand Rapids, MI
March 1 – 2, 2016 Springfield, OH
March 8 – 9, 2016 Atlanta, GA
March 8 – 10, 2016 Bellevue, WA
March 15 – 16, 2016 Plant City, FL
March 15 – 17, 2016 Midland, TX
March 22 – 24, 2016 Bellevue, WA
March 29 – 30, 2016 Grand Rapids, MI
March 29 – 30, 2016 Springfield, OH
April 13 – 14, 2016 Miami, FL
April 13 – 15, 2016 Montreal, Canada
April 19 – 20, 2016 Houston, TX
April 20 – 21, 2016 Bixby, OK
April 27 – 28, 2016 Taunton, MA
May 10 – 11, 2016 Taunton, MA
May 11 – 12, 2016 Brighton, MI
May 15, 17, 22, 24, 29, 31, 2016 Cairo, Egypt
May 16 – 18, 2016 Farnborough, UK
May 17 – 19, 2016 Jackson, MS
May 18 – 19, 2016 Plant City, FL
May 23 – 24, 2016 Pittsburgh, PA
June 7 – 8, 2016 Kenosha, WI
June 8 – 10, 2016 Stillington, UK — SOLD OUT
June 14 – 16, 2016 Bellevue, WA
June 14 – 16, 2016 Williamsburg, VA
June 15 – 16, 2016 Grand Rapids, MI
June 21 – 23, 2016 Columbia, MO
August 16 – 17, 2016 Springfield, OH
September 3, 6, 10, 13, 17, 20, 2016 Cairo, Egypt
September 28 – 29, 2016 Ash Flat, AR
October 11 – 13, 2016 Buena Park, CA
November 17 – 19, 2016 Everett, WA
L.E.T. Refresher Workshops* for Individuals – Calendar
Date Location
August 10, 2016 Plant City, FL
L.E.T. Train-the-Trainer Workshop – Calendar
Date Location
October 3 – 7, 2016 San Diego, CA

Are you curious to know if L.E.T. is the right program for you and your organization? Check out this cool, short video to find out.

Hear what a recent L.E.T. Participant has to say about the workshop—he thought he’d hate it!

What You Will Learn

After participation in an L.E.T. workshop, it is expected that you will have the ability to:

  1. Determine who “owns the problem” in a given situation.
  2. Identify the 12 Roadblocks to Communication.
  3. Distinguish between Roadblocks and Active Listening.
  4. Avoid the Roadblocks that cause most helping attempts to fail.
  5. Recognize when team members need your help as a skilled listener.
  6. Use silence, acknowledgments and door-openers to help another person with a problem.
  7. Active Listen to hear another’s feelings.
  8. Active Listen to clarify information.
  9. Distinguish between Acceptable and Unacceptable Behavior.
  10. Determine what to do when another’s behavior is interfering with you meeting your needs.
  11. Develop a three-part Confrontive I-Message.
  12. Confront another’s unacceptable behavior with an I-Message.
  13. Shift gears between I-Messages and Active Listening when appropriate.
  14. Acknowledge others’ efforts with Appreciative I-Messages.
  15. Prevent problems and conflicts using Preventive I-Messages.
  16. Recognize conflict situations.
  17. Distinguish between Conflicts-of-Needs and Values Collisions.
  18. Avoid the use of Method I.
  19. Avoid the use of Method II.
  20. Set the stage for Method III Conflict Resolution.
  21. Use Method III to resolve a conflict you have with another person.
  22. Use Method III to mediate a conflict between others.
  23. Handle Values Collisions.
  24. Use the Principle of Participation when there’s an issue or problem involving team members.

Would you like to read what L.E.T. has done for clients?

Click here to read some powerful testimonials!


For more information, please contact us:
Tel: 800.628.1197
Em:  workplace@gordontraining.com