Leader Effectiveness Training (L.E.T.)

Leaders know that it takes more than technical ability and business savvy to be successful in today’s business environment. The ability to communicate and deal with conflicts effectively is equally if not more important. (You might want to watch this short video to learn if L.E.T. is right for you and your organization. If after you watch it, you want to learn more or even sign up, come on back to this page and let’s get started!)

Leader Effectiveness Training (L.E.T.) is the foundation of our People Productivity Process (TM). L.E.T. teaches a concrete, actionable set of tools and skills that reduce conflict in the workplace, increase time on task and measurably reduce the costs of people problems. The People Productivity Process incorporates 360 assessment, coaching and follow-up so that L.E.T. becomes an on-going learning experience, rather than a one-time workshop.

Workshop Description

All L.E.T. Workshops are led by specially-trained and authorized L.E.T. Trainers. Throughout the intensive program, leaders participate in skill-building through lively presentations, role plays, one-on-one coaching, small group discussions and workbook exercises.

If your company prefers a private On-Site Workshop for 8 to 20 participants, we can bring the training experience to your location on dates that are convenient to you. Click here to read about the different delivery options for companies, or email us at: workplace@gordontraining.com for more information.

New dates are always being added so be sure to check the calendar below periodically. Should none of these dates work for you, contact us to learn about how you can have an L.E.T. Workshop delivered at your company to suit your schedule.

L.E.T. Workshop Tuition includes the L.E.T. Participant Materials. Tuition: $1,695.00.

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L.E.T. Workshops for Individuals – Calendar
Date Location
January 14 – 15, 2014 Grand Rapids, MI
March 4 – 6, 2014 Gainesville, TX
March 19 – 21, 2014 Everett, WA
March 25 – 27, 2014 Midland, TX – SOLD OUT
March 28 – 30, 2014 Hampshire, UK
April 9, 16, 23, 2014 Buena Park, CA
May 6 – 8, 2014 Everett, WA
May 13 – 15, 2014 Jackson, MS
June 11 – 12, 2014 Miami, FL
August 13 – 15, 2014 Everett, WA
September 9 – 10, 2014 Taunton, MA
September 11 – 12, 2014 Taunton, MA
September 17 – 18, 2014 Plant City, FL
October 14 – 16, 2014 Richmond, VA
October 21 – 22, 2014 Grand Rapids, MI
October 21 – 23, 2014 Toano, VA
November 11 – 13, 2014 Pratt, KS
L.E.T. Refresher Workshops* for Individuals – Calendar
Date Location
February 11, 2014 Hampshire, UK
June 24, 2014 Grand Rapids, MI
October 14, 2014 Hampshire, UK
November 28, 2014 Grand Rapids, MI
L.E.T. Train-the-Trainer Workshop – Calendar
Date Location
April 13 – 17, 2015 San Diego, CA

Are you curious to know if L.E.T. is the right program for you and your organization? Check out this cool, short video to find out.

Hear what a recent L.E.T. Participant has to say about the workshop—he thought he’d hate it!

What You Will Learn

After participation in an L.E.T. workshop, it is expected that you will have the ability to:

  1. Determine who “owns the problem” in a given situation.
  2. Identify the 12 Roadblocks to Communication.
  3. Distinguish between Roadblocks and Active Listening.
  4. Avoid the Roadblocks that cause most helping attempts to fail.
  5. Recognize when team members need your help as a skilled listener.
  6. Use silence, acknowledgments and door-openers to help another person with a problem.
  7. Active Listen to hear another’s feelings.
  8. Active Listen to clarify information.
  9. Distinguish between Acceptable and Unacceptable Behavior.
  10. Determine what to do when another’s behavior is interfering with you meeting your needs.
  11. Develop a three-part Confrontive I-Message.
  12. Confront another’s unacceptable behavior with an I-Message.
  13. Shift gears between I-Messages and Active Listening when appropriate.
  14. Acknowledge others’ efforts with Appreciative I-Messages.
  15. Prevent problems and conflicts using Preventive I-Messages.
  16. Recognize conflict situations.
  17. Distinguish between Conflicts-of-Needs and Values Collisions.
  18. Avoid the use of Method I.
  19. Avoid the use of Method II.
  20. Set the stage for Method III Conflict Resolution.
  21. Use Method III to resolve a conflict you have with another person.
  22. Use Method III to mediate a conflict between others.
  23. Handle Values Collisions.
  24. Use the Principle of Participation when there’s an issue or problem involving team members.

Would you like to read what L.E.T. has done for clients?

Click here to read some powerful testimonials!


For more information, please contact us:
Tel: 800.628.1197
Em:  workplace@gordontraining.com