June 4th, 2012
Speak Now or Forever Give Up Your Peace
Confrontation. Most people go through great lengths to either avoid it, or put it off even if there is a […]
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May 31st, 2012
What are the Essential Components of an I-Message?
Have you ever had people confront you by telling you only how they felt—nothing more—such as: • “I’m upset with […]
May 29th, 2012
Ineffective, Destructive—You CAN Stop It…the GLOP!
There is a difference between what actually happens and your interpretation about those events. It is natural and normal for […]
May 24th, 2012
Understanding the Why
Little kids are very inquisitive. When you tell them something new, they ask “why.” And when you answer them, they […]
May 23rd, 2012
Whose Problem is It? – Part II (with the answers!)
As I mentioned in the Part I of this article (posted May 22, 2012), it takes skill to figure out […]
May 22nd, 2012
Whose Problem Is It? – Part I
A team member comes to work late. One of your direct reports looks increasingly worried and tense. These and dozens […]
May 21st, 2012
An Easy Way to Become a Great Listener
Listening can be a very difficult thing to do, especially when we’re preoccupied or under an inordinate amount of stress. […]
May 17th, 2012
Beware: Micromanagement Leads To Lemon Yellow
Some lessons about effective leadership can be learned at business school or through leadership training. Others can be extrapolated […]
May 16th, 2012
Can You be Quiet?
Originally written by Dr. Thomas Gordon and Speed Burch (co-author of the T.E.T. book) One of the most important listening […]
May 15th, 2012
The Do’s and Don’ts of I-Messages
Ever heard of I-Messages? Or I-Language? I am sure you have. Guess where they came from? Indeed—Dr. Thomas Gordon. For […]