So maybe you took your Gordon Model Workshop months ago or years ago. Maybe some of the skills you learned could use a little, shall we say polishing?
Check out these links below to help you revive and refresh your skills:
Are you being GLOP’d? Are you still GLOP’n?: 
http://mobile.gordonmodel.com/work-glop.php
Having trouble knowing who own’s the problem?:
http://mobile.gordonmodel.com/work-whos-problem.php
Need some help with your Active Listening skills?:
http://mobile.gordonmodel.com/work-active-listening.php
Is it time to confront? Here’s a review for you on I-Messages:
http://mobile.gordonmodel.com/work-i-messages.php
Are you stalled when trying to shift gears?:
http://mobile.gordonmodel.com/work-shifting-gears.php
Great, you’re in a conflict—now what??:
http://mobile.gordonmodel.com/work-methodIII.php