losing customers business

July 11th, 2013

How to Manage the “Pit Bull” at Your Office

By: Michelle Adams

Rasmussen was a 44-year old entrepreneur who started his own digital marketing communications company in the Los Angeles area. His company […]

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labeling people leadership communication

July 8th, 2013

Whoa…Did You Just GLOP Me?

By: Michelle Adams

Remember from your Gordon Model workshop, what GLOP stands for? Just in case you don’t, it stands for the “General Labeling […]

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advice problem with leadership communication

June 18th, 2013

It’s Not About the Nail or Is It?

By: Bill Stinnett, Ph.D.

“If it weren’t true, you would see the darn nail sticking out of your head. How pitiful. What a waste […]

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relationships active listening how to

June 6th, 2013

Some Useful Tips When You’re Struggling with Active Listening

By: Michelle Adams

When Active Listening bogs down or is rejected by the speaker, often one or more of the following mistakes has […]

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how to active listening tips steps

June 6th, 2013

How to Tackle the Little Problem Before it Becomes a Big One

By: Dr. Thomas Gordon

You recently hired a new operations manager for your company. After eighteen months of recruiting, you found what seems to […]

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empowered employee leadership training

June 4th, 2013

The Empowered Employee

By: Michelle Adams

There is only one true way employees can grow within your organization – empower them. Quickly. You’ve likely invested significant […]

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employee justice leadership training

May 28th, 2013

When Employees Appeal to a Higher Court

By: Michelle Adams

Carl is a 44-year old marketing professional who was hired by a global manufacturer of specialty aluminum products to lead […]

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Employee performance evaluation leadership

May 7th, 2013

The Better Alternative to Performance Appraisals

By: Scott Seroka

The performance appraisal – the annual exercise managers and employees endure, where employees are rated and given grades in critical […]

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April 30th, 2013

Everything You Wanted To Know About Collaborative Leadership…..Plus, Some What-ifs

By: H. Tucker ("Bud") Upshaw, Ph.D.

An introductory qualifier Well, not exactly everything. After all, it’s a pretty big subject. And although the seeds for participative […]

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employee strict deadline leadership training

April 18th, 2013

How Can You possibly Work for Two Masters?

By: Michelle Adams

This is an all too common dilemma employees find themselves in when the leadership team is a partnership where each […]

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