Leadership Training: The Feelings Iceberg (Video Blog)

Ever notice that anger seems to be the first emotion that bursts out of us when we’re upset, troubled, frustrated with someone? Bill Stinnett, Ph.D. (L.E.T. Master Trainer) discusses the “Feelings Iceberg” – a concept about how anger is often the only emotion that displays as result of built up, underlying frustration, sadness, or anxiety. This is why anger is labeled as a “secondary emotion”. In leadership training this concept is important to keep in mind because it helps you understand another’s point of view better if you know that underneath the anger there are most likely many other negative emotions that are the root of the problem.


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