Leadership Blog (“L.E.T. Connection”)
February 12th, 2019
How to Avoid the Dangerous Habit of Glopping (um, ….what??)
In our leadership program, we teach and coach people to focus on the behavior (what the person said or did) […]
January 16th, 2019
How to Preserve Your Reputation When You’re Feeling Angry
You know those moments when somebody pulls you aside to tell you that you have spinach in your teeth, or […]
November 14th, 2018
Don’t Leave Empathy Behind Online–And That’s Harder Than You Might Think
When I think back to how naïve I was when I first encountered a portal that would let me communicate […]
October 22nd, 2018
Sears and Google: A Tale of Two Leadership Philosophies
The last dozen or so times I walked through a Sears store, I was taking a shortcut from the least-crowded […]
September 10th, 2018
Skip to the End: Binging, Storytelling, Impatience, and the Surprising Benefit of Basic Listening Skills
A friend and I have been obsessed this summer with Castle Rock, a Hulu miniseries unfolding in real time, slowly, […]
August 15th, 2018
Does Your Company Have a Solution$ Graveyard? You Might Need Better Problem-Solving Skills
Talk to just about anybody who’s ever worked in a company larger than a couple dozen people and you’re nearly […]
July 23rd, 2018
An Introduction to Leader Effectiveness Training, a Program for Everyone
The L.E.T. Workshop is based upon the assumption that organizations need a new kind of leadership that puts human values […]
June 11th, 2018
Are People Getting Lost in the Process of Lean Management?
“Many manufacturers rely on long-tenured managers who gained their supervisory skills through years of ‘on the job’ experience. As this generation […]
May 9th, 2018