mcdonalds training leadership

February 24th, 2015

This Ain’t McTraining—It’s Gonna Take Some Practice—But It’s Worth It

By: Michelle Adams

Question:  How long does it take for people to learn and use the skills of listening and I-language? Are there […]

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self disclosure self esteem feelings

February 18th, 2015

Life Skills You Really Ought to Have at Work

By: Michelle Adams

(excerpted from Be Your Best) Effective self-disclosure involves knowing what you value, need and want, appropriately telling others about

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relationships at work leadership training

February 10th, 2015

The Revolution of Human Relationships at Work

By: Michelle Adams

No person who has kept abreast of what is happening in organizations and institutions in our society can escape the […]

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leader type problems

January 27th, 2015

Who Should Be On Your Team?

By: Michelle Adams

If you are going to build a team and use it to help you manage and solve problems, it is […]

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December 9th, 2014

Gordon Training News – Fall/Winter 2014

By: Michelle Adams

With so much to celebrate this holiday season, we’re excited to share lots of fall and winter events both from […]

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leaders get followers leadership training

December 9th, 2014

How Do Leaders Get Followers

By: Michelle Adams

1. To survive, every person is engaged in a continuous struggle to satisfy needs or relieve tension. 2. Some means […]

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problem solve i-messages conflict resolution skills

November 17th, 2014

Everything You Need to Know About Confrontive I-Messages

By: Michelle Adams

When sending Confrontive I-Messages*, you DO want to: 1. Tell the other person why they’re causing you a problem, not […]

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kind of leadership organization

November 11th, 2014

What Kind of Organization Do You Want?

By: Michelle Adams

In choosing a leadership style, leaders cannot avoid facing another issue: what kind of organizations are we to have in […]

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active listening feelings relationships leadership

October 28th, 2014

Improve Your Active Listening By Avoiding These Common Errors

By: Michelle Adams

Active Listening was a term coined by Dr. Richard Farson—the concept of Active Listening was created by Dr. Carl Rogers […]

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listen active listening skills

October 13th, 2014

How the Gordon Model Can Help Your Company Succeed – Stories from Two Clients

By: Michelle Adams

Once people experience the Gordon Model (LET, Synergistic Selling, etc.) for themselves, they see that yes, it really does work–and […]

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