August 29th, 2016
An Annual Performance Review? Just Stab Me in the Eye with a Fork Instead.
August 9th, 2016
“But I Was Only Trying to Be Nice!” Identifying the *Positive* Communication Roadblocks
One of the most challenging bosses I ever worked for could also be, on the surface, one of the nicest. […]
July 19th, 2016
Pokémon Go: It’s Awesome! It’s Stupid! It’s…Causing Conflicts
She: “Put your phone away right. Now.” He: “Are you kidding me? There’s a PokeStop with a lure at the […]
July 7th, 2016
The Four Stages of Learning: They’re a Circle, Not a Straight Line
Summer is upon us, and along with the sun and pool time and vacation time come multiple opportunities to conveniently […]
June 21st, 2016
On Millennials, Conversation, and Listening Skills
I received from my Mother, recently, via a seemingly endless string of Forwards (as one does), an email with the […]
May 23rd, 2016
Facebook and Twitter Are Trying To Kill My Empathy…and Burn the Body
Never read the comments. That’s a sanity-saving rule for All Things Internet. It’s served me well for at least twenty […]
April 12th, 2016
Why Can’t I Just Learn Better Communication Skills through Online Modules?
It’s a common and even understandable question and not an unreasonable one: So much training and education is done online […]
February 26th, 2013
Spiderwebs and Skunkworks: Fostering Employee Engagement
Some of the hardest jobs I’ve ever done were the ones for which I received no money. Take, for example, […]
May 17th, 2012
Beware: Micromanagement Leads To Lemon Yellow
Some lessons about effective leadership can be learned at business school or through leadership training. Others can be extrapolated [...]
August 15th, 2011